A Simple Way To Be "Different"

By Terry Whalin (@terrywhalin) 

While I’ve been in book publishing for decades, one topic is central to our business yet something I rarely see written about or discussed: communication.

Communication undergirds everything from email to print to phone calls to face to face. I believe it is infrequently highlighted because we work in a non-communication environment. Writers work hard on crafting their query letters or proposals. They edit and rewrite them and even send them off to their critique partners or outside editors before sending them to the literary agent or editor. This extra polish and set of eyes gives them a better chance at success.

After you fire off your gem of an idea, it goes into black hole. You hear: nothing or it earns a form rejection letter or form email rejection letter. The experience brings despair or determination to find the right place. I hope you are determined because finding the right fit is a key part of the publishing process.

Jack Canfield and Mark Victor Hansen were rejected 140 times for Chicken Soup for the Soup, one of the most prolific series of books in the English language. Determination and persistence are qualities for every writer.

Why don’t editors and agents communicate? Can’t they send a simple email that they received it? Unfortunately this practice is not built into our publishing community. If you are a good communicator, your use of this skill is another way that you can use this simple way to be a "different" type of writer.

My authors at Morgan James Publishing consistently tell me they are surprised with my speed of communication. Sometimes they will write me after they have tried others (with no response) because they know I will help them.

I’ve learned a number of tips for communication and I want to detail some of them in this article.

Email is the best tool to use.  If you are following up a submission, a brief email asking if it was received is the preferred approach. 

Last week I got multi-paragraph email from a writer I will see at conference this week. It was too much information and while I read it, it would have been better in a few sentences and made a better impression. Here are some other key tips:

1. Text is OK—but use sparingly.

2. Phone is the worst way to approach an editor or agent and something I recommend you rarely use if at all. 

At Morgan James Publishing, we acknowledge every submission with a physical letter in the U.S. mail—and each year we receive over 5,000 submissions for only 180 to 200 books which are published. Communication with authors is built into the fiber of Morgan James. Many writers neglect to send their mailing address with their submission yet it is a critical part of our process of getting a submission started. Fairly often I have to email a writer and ask for their mailing address.

Some of my publishing professional colleagues have boundaries on their emails. For example, they only answer emails between their working hours in their office Monday through Friday 8 am to 5 pm. If you have emailed me, you know I don’t have such a boundary and will often answer emails early or late or on the weekends. It is all part of my commitment as a writer and editor to be a communicator. 

As a writer what steps do you need to do to increase and improve your communication skills? Let me know in the comments below.

Tweetable: 

Good communication is a simple way every writer can stand out. Get some tips and insights here from this prolific editor and writer. (ClickToTweet)

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W. Terry Whalin, a writer and acquisitions editor lives in Colorado. A former magazine editor and former literary agent, Terry is an acquisitions editor at Morgan James Publishing. He has written more than 60 nonfiction books including Jumpstart Your Publishing Dreams and Billy Graham. Get Terry’s newest book, 10 Publishing Myths for only $10, free shipping and bonuses worth over $200. To help writers catch the attention of editors and agents, Terry wrote his bestselling Book Proposals That $ell, 21 Secrets To Speed Your Success.  Check out his free Ebook, Platform Building Ideas for Every Author. His website is located at: www.terrywhalin.com. Connect with Terry on Twitter, Facebook and LinkedIn.

Use The Gentle Follow-Up

By W. Terry Whalin

The path for a book to get published is filled with many twists and turns.Each leg of the communication process can break down at some point. One of the most critical steps is the beginning where you get connected to an editor or an agent who can champion your book and guide you through the process.

A couple of months ago, one of my writer friends recommended an author send their material to me through Morgan James Publishing. This author followed our submission guidelines and yet never heard from Morgan James. Following the guidelines is important and often the submission process will shift and change.

After over a month of hearing nothing, he sent me a short gentle follow-up email. It was the first I had heard about his submission. I explained to the author that I’m not the only person doing acquisitions at our company and his material could be with another editor.

Yet when I checked internally I learned the material had been forwarded to me from my colleague's cell phone—and I never received it. Because I never received it, the submission didn’t get entered into our system. No follow-up acknowledgement letter was sent. Nothing happened. Because the communication channel (sending by cell phone) didn’t work, the communication process was broken.

This author was wise to check with me. Now I have his material and it is in the system. Now this author has received the follow-up acknowledgement letter in the mail and his submission is engaged in the process.

Over my 20+ years in publishing, I’ve seen the communication process break down over and over. Sometimes things get missed or lost. I’ve watched writers who do not follow up miss their opportunity or delay their work getting published because they fail to do this important work.

There is a right and a wrong way to follow-up. The right way is to gently check with the editor or agent and ask, “Did you get my submission?” Notice the question isn't asking for a decision on the submission. You are simply trying to find out of the communication process worked and your email or submission reached them. If not or if they have lost it, they can ask you to resend it and things can get on track.

If you push and ask for decision, nine times out of ten you will get an immediate “no thank you.” Publishing is often a team effort and this consensus-building process takes time. To get a “yes” takes time to achieve but “no” can be said quickly—except writers don’t want to hear “no.”

Where are you with your submissions? I encourage you to follow-up. As you take action and ask about your submission, you are doing a critical part of the process to make sure nothing slips through the cracks. You want to have your opportunity for your submission to be considered and receive a response. Who knows, you might get a “Yes” response.

Do you follow-up? Tell me in the comments below about your good and poor follow-up experiences. I look forward to hearing from you. 

Tweetable:

Are you using the gentle follow-up with your submissions? Get the details here.  (ClickToTweet)

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W. Terry Whalin has been an acquisitions editor at three publishers and is a former literary agent. For the last five and half years, Terry has been acquiring books for Morgan James Publishing, a New York publisher doing about 150 books a year. His contact information is on the bottom of the second page. Terry has written for more than 50 print magazine and published more than 60 books including his classic Book Proposals That $ell, 21 Secrets to Speed Your Success. He has over 220,000 followers on Twitter and lives in Colorado.