How Authors Can Learn to Love Amazon

 I get ideas about stuff to talk about in unexpected places. I assume that is not unique to my writing experience, but today something popped up in Facebook Memories feature I just couldn't resist passing along to my blogger friends. I think the major lesson to me (and from me! Ha!)  is that we can love to hate Amazon and other entities all we want, but it's more useful to our writing careers--both successes and enjoyment of them--if we don't listen to all the rumors of entities in the publishing world and find out for ourselves. In this case it is Amazon, but I constantly run into experiences even after decades of writing experience in several different disciplines (journalism, PR, marketing, blogging, and publishing in a variety of genres, etc.) that nudge me away from all the griping we hear on the web and elsewhere and onto doing what the basics of good marketing departments at great universities tell us to do. That is, make friends, network, and explore new possibilities.

Sooo, I had heard from several fairly reliable sources that Amazon wouldn't remove old editions of a book from their sales pages but decided to try one more time using the email feature at their Author Central to reach someone to ask for help. Here is my experience as posted on Facebook way back then--in probably about 2011.

"I just had the nicest telephone conversation with Amazon's Author Central. I had worked for two years trying to get the old edition of my The Frugal Book Promoter removed from Amazon via e-mail (I thought it would make it easier if they had all the ISBNs, etc in writing! Silly me! And, I admit to hating confrontation and avoiding it like the plague! )

"So the conversation goes like this:

"ME: "I understand I can't have the first edition of my The Frugal Book Promoter removed from Amazon even though it's outdated--by about a decade--but that I can add a new widget to that page to direct my readers to the new one."

"DANA THE WONDERFUL (At Amazon!):  "I'd be happy to do that for you."

"ME: Some chitchat including thank yous as she works. Then some magic words! "Too bad we can't just hide the old edition and get all 128 of the old reviews transferred to the multi award-winning second edition!" (Were "multi award-winning" the magic words?"

"DANA THE WONDERFUL: "Oh, we can do that!" Typing noises. "It may take 72 hours for that to happen but it's done."

"ME: "Really?"

"DANA THE WONDERFUL: "Really."

"ME: Happy Dance. Huge Thank yous.

"Note: It obviously is worth the time waiting for a real person on the Author Connect (Author Central)  hotline!  Wish I had a recording of the conversation for you!"

 
****
Here's a disclaimer.  This is 2021,  NOT 2011. Amazon changes policies all the time as needed (or as they think are needed--I have seen them change back again). So if you are having this particular problem, try my method. But the real point of this post is to try it no matter what it is you want or need. In the past, I have had them...

1. Add several widgets to point to several of my books that were published in later editions.
2. To move reviews from earlier editions to later editions.
3. To remove early editions of e-books, but not paper books. Removing paper books interferes with their second market feature.
4. To fix or update metadata.
5. To get blatantly biases reviews removed. Amazon doesn't like this either and is working mightily to avoid it. There are all kinds of scammy approaches to reviews. In fact, I wrote a big, fat how-to book on reviews that includes a case study of sorts of Amazon vs. Scammy reviews.  We don't like to believe it, but there are actually fellow writers out there with an agenda and somehow believe that dissing their competition's books will be good for their own.  It is the third in my multi award-winning #HowToDoItFrugally Series of books for writers,  How to Get Great Book Reviews Frugally and Ethically at  https://bit.ly/GreatBkReviews.
6. It seems they have recently changed a wonderful feature they had where #authors and #publishers could add all kinds of helpful information to their buy page--everything from professional reviews to notes from the author. I told you they change all the time, but keep checking. Better still, keep asking. You might even run into my "Dana the Wonderful!"

 
 

More About the Writers on the Move.
Guest Blogger Howard-Johnson is the multi award-wining author of fiction, creative nonfiction, and poetry. She is also a marketing consultant, editor, and author of the multi award-winning HowToDoItFrugally Series of books for writers including the multi award-winning The Frugal Book Promoter (http://bit.ly/FrugalBookPromoIII), now offered by Modern History Press in its third edition.

Carolyn's latest is in the #HowToDoItFrugally Series of books for writers is How to Get Great Book Reviews Frugally and Ethically. 

She has two booklets in the #HowToDoItFrugally Series, both in their second editions from Modern History Press. Great Little Last Minute Editing Tips for Writers (http://bit.ly/LastMinuteEditsII) and The Great First Impression Book Proposal (http://bit.ly/BookProposalsII) are career boosters in mini doses and both make ideal thank you gifts for authors.  

Carolyn also has frugal books for retailers including one she encourages authors to read because it helps them convince retailers to host their workshops, presentations, and signings, literally gives authors ideas on how to approach independent retails (including bookstores). It is A Retailer’s Guide to Frugal In-Store Promotions: How To Increase Profits and Spit in the Eyes of Economic Downturns with Thrifty Events and Sales Techniques (http://bit.ly/RetailersGuide). 

Carolyn contributes to this blog regularly and  helps writers extend the exposure of their favorite reviews at TheNewBookReview.blogspot.com. She also blogs at all things editing--grammar, formatting and more--at The Frugal, Smart, and Tuned-In Editor (http://TheFrugalEditor.blogspot.com). Learn more and follow for news on her new releases direct from Amazon: http://bit.ly/CarolynsAmznProfile.

Getting the Forever-Review Nudge Your Book Needs

Your Sales Rankings, Your Reviews

The Magical Review-Getting Nudge

By Carolyn Howard-Johnson

Excerpted in part from the third book in Carolyn Howard-Johnson’s multi award-winning HowToDoItFrugally Series of books for writers, How to Get Great Book Reviews Frugally and Ethically: The ins and outs of using free reviews to build and sustain a writing career.

You need only a few essentials in your Amazon toolbox to build the traffic crucial for your reviews to be seen—the reviews that will convince readers to buy your book. I believe reviews are the most important tool available—even more important than search engine-friendly keywords across the web. After all, you must have a “convincer” once readers are looking right at your beautiful book cover.


My book—the third in my multi award-winning HowToDoItFrugally Series of books for writers—How to Get Great Book Reviews Frugally and Ethically: The ins and outs of using free reviews to build and sustain a writing career  helps you get the reviews that influence Amazon’s sales ranking, That ranking influences Amazon’s other logarithms that affect sales across their site!

Amazon sales rankings are dandy little aids for evaluating how your book is selling. Not that you should fixate on that, but having an indicator that your book might need a little sales boost is nice. And—when those ratings are nurtured—they prod Amazon’s algorithms to lead people who read books similar to yours to your Amazon buy page.

The problem is that most authors and publishers know little if anything about how those rankings come about. That isn’t their fault because I doubt if Jeff Bezos, the brains behind the entire Amazon model, knows exactly what his algorithms measure. If they’re anything like the rest of the Amazon site, they change from day to day anyway. You don’t need to know the magic behind them; you do need to know what they are and how to prod them a little:

1. Find your sales ranking (or rankings) on your book’s buy page under “product details.” Often called “metadata,” these details are the specifics for your book like ISBN, publisher, number of pages, etc. Scroll down a bit to find this section on your page.

2. If you have a ranking of 24,800, that means that 24,799 books listed in your category are selling better than your book and that up to millions of books in your book’s category are selling less well.

3. The lower your sales ranking number for your book the better. Sales rankings for your Kindle (your ebook) page will not be the same as the one on your paperback page.

Note: When the pages for your paper book and ebook are digitally connected properly, your reviews and the other sales tools Amazon offers may be the same on both pages. (There should be a link on each page pointing to the other—you may have three, paperback, hardcover, and ebook. But don’t count on it, check!)

4. If you market and promote, your efforts may lower those rankings (lower is good!). If so, celebrate because this doesn’t always happen. Sometimes the marketing you are doing does not improve your rating much or at all, though it should contribute to your overall branding effort.

5. Don’t try to translate a better ratings to the number of books sold. Algorithms are a lot more complicated than that.

6. Sales rankings fluctuate (sometimes wildly) during the day, so don’t hurry to celebrate or panic unnecessarily.

Warning: Do not spend a lot of time checking your ratings. They should be used as indicators. It’s best not to obsess, but if you can’t avoid it, Bookbuzzr.com and others provide services available for pinging ratings to you in your email box.

So, now you know the basics about sales rankings and have an inkling about how important reviews are, here’s your nudge! Learn as much as you can about getting reviews ethically (and free!) using my Great Book Reviews book. It’s fat, but MSNBC has a saying, “the more you know.” When considering the health of your book, that would be rewritten “the more you know about reviews, the better your sales, the better your career-building efforts.” 

To get started today, go to your Author Central feature and start poking around. 

·       Install your author page or author profile if you haven’t already.
Use the build-your list -feature. If you have only one book, that’s OK. Add it.

·       If you have first and second editions of a book, contact the Amazon Elves with the contact feature (email or phone) and have them install a widget that points readers from the first edition to the second so they get your best, up-to-date work.

·       Now go to your KDP account and find the place that lets you add reviews yourself. Yes, yourself. Choose your best, most prestigious one of under 4,000 words and post it.

·       While you are there, note that this feature lets you post more than one review yourself.

·       You’ll also see there are other self-post features. You can even add a note from you directly to your prospective reader. You can add a synopsis or pitch from the back cover or flyleaf. You can add endorsements or blurbs (your copy of , How to Get Great Book Reviews Frugally and Ethically: The ins and outs of using free reviews to build and sustain a writing career will help you do a professional job of getting these by excerpting from everything from your fan email to your reviews.)

And, How to Get Great Book Reviews Frugally and Ethically will also help you keep getting reviews for as long as you want to keep your book alive. That goes for all online reviews including the ones your readers post on your Amazon page, use for their blogs and Goodreads and on and on. I call them “forever reviews.” Forever reviews can be your frugal path to making your book a classic.



 

Carolyn Howard-Johnson brings her experience as a publicist, journalist, marketer, and retailer to the advice she gives in her HowToDoItFrugally series of books for writers and the many classes she taught for nearly a decade as instructor for UCLA Extension’s world-renown Writers’ Program. The series includes The Frugal Book Promoter, now published in its third edition by Modern History Press, and her The Frugal Editor.

Howard-Johnson is the recipient of the California Legislature’s Woman of the Year in Arts and Entertainment Award, and her community’s Character and Ethics award for her work promoting tolerance with her writing. She was also named to Pasadena Weekly’s list of “Fourteen San Gabriel Valley women who make life happen” and was given her community’s Diamond Award for Achievement in the Arts.

The author loves to travel. She has visited nearly 100 countries and has studied writing at Cambridge University in the United Kingdom; Herzen University in St. Petersburg, Russia; and Charles University, Prague. She admits to carrying a pen and journal wherever she goes. Find her Amazon Author Page mentioned above at http://bit.ly/CarolynsAmznProfile.